SERVICE QUALITY GUARANTEE
The Service Provider undertakes to provide the purchaser with this Bounty Bay Gift Voucher only for quality services that meet all the conditions of the voucher.
We protect the privacy of visitors in the online space. Individually identifiable information about the visitor will not be passed on to any third party without the prior consent of the visitor or without the request of the relevant legal or governmental authorities.
VALIDITY OF PURCHASED GIFT COUPONS
After registration, but without arrival at the agreed time and without informing about it at least 24 hours until the agreed visit, the coupon is considered used and no longer valid!
Each Gift Voucher is valid for 3 or 6 months. The validity period starts from the date of acquisition, i. y. from the moment it was paid.
If the procedure purchased during the validity of the coupon is prohibited after the government has issued a quarantine, the coupon can be used after the end of the quarantine.
The validity of the gift voucher can be extended if it is not used, but its validity has already expired and no more than 1 (one) month has elapsed since its expiration.
Pursuant to these rules, the buyer may submit a free-form request for the extension of the Gift Voucher validity remotely (by contacting the e-mail: firstname.lastname@example.org) or arrive at S.Daukanto str. 3, Kaunas (reception of clients is carried out according to advance reservation tel: +370 69608088).
The validity can be extended for the Gift Voucher, which is undamaged and has a clearly visible coupon identification code.
The Gift Voucher can be extended for an additional period of 1 (one) month, counting from the expiration date of the voucher.
The Gift Voucher can be renewed only once. A fee of EUR 10 (ten euros) excluding VAT is applied for each Gift Voucher renewal.
In the request for extension of the Gift Voucher, the Buyer must indicate: his / her name, surname, contact telephone number, e-mail address, Gift Voucher identification code and attach a copy of the Gift Voucher when applying for remote renewal. To extend the validity on the spot, the Buyer only needs to present a printed Gift Voucher or have it by e-mail. post office.
The Buyer may pay the Gift Voucher Extension Fee in cash, by payment card or by making a transfer to the specified Bounty Bay, UAB account.
MONEY BACK GUARANTEE
The purchased and unused Bountybay.lt Gift Voucher can be returned within 14 (fourteen) calendar days from the date of purchase. The customer must submit a free-form request for a refund by writing an e-mail to email@example.com indicating the reason for the refund and the unique identification code of the coupon. If the Gift Voucher has been paid for in cash, the Customer must submit an additional original Cash Receipt / Cashier’s Check or copies thereof. After paying for the Gift Voucher by bank transfer or via Paysera, the money is returned to the Payer’s account from which the payment was made. We will refund the money within 10 (ten) working days from the date of submission of the application. All refunds are subject to a bank transfer fee, which depends on the bank.
Each payment is made through the payment systems of the payment partners Paysera.lt, which are completely reliable and constantly checked by various institutions that are responsible for secure data submission and consumer protection. Therefore, there is no risk of any misuse of the data you provide at the time of purchase.
Bounty Bay gift vouchers are multifaceted and the owner of the gift voucher (s) can exchange the purchased service or item for another service or item of that amount.